"Pay no attention to that man behind the curtain." ~ Wizard of Oz
Other AMS providers are constantly marketing to our clients, trying to win over their business. Their emails are slick, relentless and promise that if you use their product, your membership growth will be unbelievable, your staff will be ecstatic and you'll save a boatload of money.
The real truth is... great marketing doesn't equal a great service. The responsive, personal service you receive on a daily basis is what really matters. Sure, there are secondary ingredients, like... system speed, reliability and ease of use. But even the best product without great service doesn't endure as an effective solution.
Our marketing strategy is simple: "Treat current clients well and they, in turn, will tell others". That has worked well for over 30 years!
We don't want thousands of clients, like some of our competitors have. And you don't want to be treated like you are one of thousands either! When you need help, you need it promptly! That's the most common complaint we hear from prospective clients shopping for a new solution.
Remember the old adage: "First time buyers buy on price, second time on service."
Thank you for our on-going, excellent business relationship.